Frequently asked questions
Booking a safari tour with us is easy! Visit our website, select your preferred itinerary, and follow the simple steps to complete your reservation. For personalized assistance, feel free to contact us directly. We're here to help!
Provisional Booking
Upon receiving a client's request for a bespoke itinerary, our consultants will create a provisional itinerary and generate a proforma invoice detailing the estimated costs. This provisional booking holds the arrangements (flights, accommodation, services) temporarily, typically for a period of 48 hours, subject to the supplier's terms.
Deposit to Secure Booking
To convert the provisional booking into a confirmed reservation and secure all supplier services, a non-refundable deposit is required. The standard deposit is 30% of the total tour price, due within the 48-hour provisional period, unless otherwise specified on your proforma invoice. Failure to pay the deposit within this timeframe will result in the automatic cancellation of the provisional booking.
Contract Formation
A contract between the client and Norovari Tours is deemed to be formed only upon our written confirmation of the reservation, accompanied by an official invoice reflecting the successful receipt of your deposit.