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Privacy Policy

1. Introduction
Norovari Tours ("we", "us", or "our") is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa. This policy outlines how we collect, use, and safeguard your data.

2. Information We Collect
To curate and execute your bespoke safari, we collect:
• Personal details (Name, email, phone number, passport information).
• Payment details (Processed securely via our encrypted payment gateway; we do not store full credit card numbers).
• Travel preferences and special requirements (e.g., dietary needs, medical conditions).

3. How We Use Your Information
Your data is used exclusively to:
• Process your booking and secure accommodations, flights, and activities.
• Communicate with you regarding your itinerary (including via our secure Client Portal).
• Comply with South African legal and immigration requirements.

4. Third-Party Sharing
We do not sell your data. We only share necessary information with trusted, vetted partners (e.g., luxury lodges, airlines, and our technology partner, Visto) strictly for the purpose of fulfilling your booking.

5. Your Rights
You have the right to request access to, correction of, or deletion of your personal data. To exercise these rights, contact us at info@norovari.com.

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